No automatic acceptance
Submitting an application does not create an account, form a contract, reserve capacity, or guarantee that Meridian will run a campaign. A programme begins only after written scope, pricing, legal responsibilities, and payment terms are agreed.
Permitted use
You must provide accurate information and use Meridian only for lawful, relevant B2B outreach. You may not use the service for phishing, deception, harassment, address harvesting, credential theft, malware, unlawful discrimination, or activity that violates provider policies or recipient rights.
Client responsibilities
Clients remain responsible for their offer, claims, prospect data, lawful basis, required notices, target-market rules, and prompt handling of objections. Opt-outs and do-not-contact requests must never be overridden or re-imported.
Deliverability and results
Email delivery, inbox placement, replies, meetings, and revenue depend on factors outside Meridian’s control. Meridian does not guarantee placement or commercial results and may reduce volume or pause sending to protect recipients, mailboxes, domains, or provider relationships.
Platform access
Workspace access is personal and invitation-only. Users must keep credentials confidential and report suspected compromise immediately. Meridian may suspend access to investigate abuse, security events, non-payment, or material policy violations.
Intellectual property
Clients retain ownership of their supplied materials and data. Meridian retains ownership of its platform, operating methods, templates, and pre-existing materials. Contract terms will address ownership of bespoke campaign deliverables.
Liability and availability
The public website is provided as available. Any warranties, service levels, liability caps, indemnities, and remedies for paid work will be stated in the signed service order.
Contact
Questions about these terms can be sent to meridian@meridianvoip.co.za.